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What changes has computer technology brought about in the field of communication?

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The change brought about by PC technology is significant and varied

  • IP telephony dramatically lowered costs of infrastructure
  • Peer-to-peer like Skype has eliminated long distance call costs and enabled video conferencing
  • Email has become ubiquitous

Not only does computer technology changes the way we communicate so as mobile and internet technology. In the future business communication will be virtual just what virtual PBX systems are offering today.

Source: Big Benefits of a Small Office Phone System PBX

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There are substantial changes a computer technology has brought to telecommunication. One of the obvious feature that has been developed because of PC + telephone convergence is the click-to-call me feature which transforms a web traffic into a phone call.

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